The Wooden Gem

Cookie Policy

Cookie Policy

Here is all you need to know about The Wooden Gem’s cookie policy.

What Are Cookies?

Cookies are small text files saved by an internet browser. These files are saved via a computer, tablet or mobile device. Such browsers include Google Chrome or Safari to name but a few. However, these are only captured if you agree to them. Cookies help The Wooden Gem to distinguish you from other online users. These cookies inform us of how you use our website. Thus, helping us to improve your shopping experience. Cookies enable us to remember your choices. Such as items browsed or products added to the basket. So, we can then customise services, product recommendations and communications.

How does The Wooden Gem use Cookies?

Visiting a page on our website may generate the following types of cookies:
  • Advertising cookies.
  • Analytics cookies.
  • Functional cookies.
  • Other third-party cookies.

Advertising cookies

We work with third parties such as Google, Pinterest and Facebook. This includes Facebook-owned channels such as Instagram. Helping them to provide targeted adverts. Facebook and Pinterest use a Pixel to collate information. Helping to analyse advert click-throughs. Such information is anonymous. These tools tell us when and how you came to visit the website. Providing data on pages visited and products purchased. The information is then used to make advertisements more relevant to your interests. Whilst keeping you up to date with products, offers and promotions. The Wooden Gem sets cookies when you click on a link in one of our emails. The cookies enable the personalisation of marketing materials. Helping us to send relevant communications to our registered customers.

Analytics cookies

The Wooden Gem uses technologies provided by other organisations. This enables us to collect data. E.g. Google Analytics. This is to learn how customers are using our website. The information helps us improve your online shopping experience. These technologies also help to identify when online errors occur. The cookies collect anonymous information. Such as pages viewed or interaction with content and functionality. Dates and times that you visited the site. Along with which technologies and browser you were using at the time. All whilst collating identifiable personal data you have provided via online forms. This data can include your name, address, phone number and email address. The information captured helps to resolve issues affecting your online shopping experience. The Wooden Gem does not collect sensitive information via cookies. Data not collated by us are customer passwords or customer card details.

Functional cookies

Websites use functional cookies to provide you with the best possible shopping experience. The information collected is anonymous.
Examples include:
  • Cookies to determine whether an email capture pop-up needs deploying.
  • Our Cookies recognise when the item(s) are added to your basket.
  • Cookies to store recently browsed items.

Other third-party cookies

Within The Wooden Gem website, other organisations may apply their own cookies. Our website is unable to access these cookies. Modern browsers will allow you to trace what cookies you have and delete them. This is on an individual basis. Options are available to block cookies from third parties or from specific sites. Blocking all cookies or deleting all cookies is possible. Yet should you choose to block all cookies, some functionality may stop working.
The Wooden Gem is not responsible for the content of external or third-party websites.

Have A Query About Our Cookie Policy?

If you wish to contact us about our cookie policy, please email
Company name: The Wooden Gem Limited.
Registered office: 75 Oulton Road, Ipswich, Suffolk, IP3 0QE.
Company registration number: 13205509.
VAT number: N/A.
Prices include VAT but exclude delivery costs.
Contact number: +44 7760 664 909.
Contact us online:
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